Privacy Policy
On this page, you will find an overview of the main principles of personal data protection and other data processing.
VONIAK s.r.o. (Company ID No. 11880074, registered office at Strančická 1084/29, 100 00 Prague 10 - Strašnice, registered in the Commercial Register maintained by the Municipal Court in Prague, file no. C 355824)
WHO PROCESSES YOUR DATA?
VONIAK s.r.o. (Company ID No. 11880074, registered office at Strančická 1084/29, 100 00 Prague 10 - Strašnice, registered in the Commercial Register maintained by the Municipal Court in Prague, file no. C 355824), as the operator of the online store on the website www.voniak.com, is the controller of your personal data in the sense of the General Data Protection Regulation (Regulation (EU) 2016/679 (GDPR)), meaning that it collects, stores, and uses (or otherwise processes) your personal data for the purposes of conducting its business activities. The specific purposes for which personal data are processed are defined further below. VONIAK s.r.o. may also assign a third party (a processor) to process your personal data for a specific purpose and under specific rules (see further in the section: "Who Will Have Access to Your Data?").
The Data Protection Officer at the Controller can be contacted via email at gdpr@voniak.com.
WHAT PERSONAL DATA DO WE PROCESS?
We process only personal data that you provide to us in connection with using our services (e.g., when ordering any of our products or subscribing to content newsletters) or when entering into a contract for the use of these services.
This generally includes data that you provide when registering for one of our services:
- Email
- Password in encrypted form
- First and last name (only when necessary for a specific service)
- Contact and/or delivery address (for delivering an order)
- Profile information such as age, gender
- Phone number (for order status updates)
- Payment information (payment card number) stored in your account (only when using paid services like purchasing from our e-shop)
- Other data voluntarily provided by you (e.g., in a contact form)
Additionally, we process data that we obtain when you use our services:
- IP address
- Company ID, VAT number
- Cookies
- Other online identifiers, if applicable
WHY DO WE PROCESS YOUR PERSONAL DATA?
The primary reason we process your personal data is to manage your user accounts for our services, provide you with the services and products you have requested (including the administration and processing of payment for orders), and ensure and continually improve the security of our services and your data.
Additionally, we process your data for the following purposes:
- To fulfill contractual obligations (name, address, email, phone number, Company ID, VAT number, payment data, encrypted password)
- For accounting and tax purposes, and to comply with other legal obligations (name, Company ID, VAT number, address, payment data, phone number)
- To improve the quality of our services and develop new ones (profile information such as age and gender, name, email)
- To perform analysis and measurements to understand how our services are used (cookies, IP address)
- To analyze your preferences and display content tailored to your individual needs (cookies, IP address)
- To offer benefits in marketing campaigns we organize (name, email, address)
- For participation in consumer competitions we organize (name, email, address)
- To send commercial communications (you can unsubscribe from receiving commercial communications in the settings of your account) and content newsletters (email, name, phone number)
- To respond to your query submitted via the contact form (email, address, phone number)
Your personal data are processed both manually and automatically. VONIAK s.r.o. is authorized to collect, store, and use certain information via automated means, such as statistical information whenever you visit our website.
WHO WILL HAVE ACCESS TO YOUR DATA?
Your data is safe with us. We carefully select our partners who have access to your data and who are able to ensure such technical and organizational security measures that unauthorized access to or misuse of your data is prevented. Protecting your data is our priority. All our partners are bound by a confidentiality agreement and may not use the provided data for any purposes other than those for which we made them available.
Third parties that may have access to your personal data, depending on the nature of the service you are using or have used, include:
- People we provide data to for the purpose of analyzing website traffic
- People who ensure the technical operation of certain services for us or the operators of technologies we use for our services
- People who ensure the security and integrity of our services and websites and regularly test this security
- Providers of payment gateways (card providers)
- Providers of delivery services that deliver your orders
- Providers of technical solutions that enable easy delivery of your order and notification of order delivery
- Operators of technical solutions that allow us to display only relevant content and advertising for you
Under certain clearly defined conditions, we are obliged to pass on some of your personal data under applicable legal regulations to authorities such as the Police of the Czech Republic or other public administration authorities. Personal data are not transferred to third countries.
WHAT ARE COOKIES AND WHAT TYPES DO WE USE?
Like almost every website, VONIAK also uses cookies.
Cookies are text files containing small amounts of information that are downloaded to your computer, mobile, or other devices when you visit a website. On subsequent visits, the cookies are sent back to the original website or to another website that recognizes the cookies.
The user is not identifiable based on this information, even when combined with other information in our possession. The information may include the type of device and browser used, language preferences, or pages visited. They may also ensure that you see advertisements for products relevant to your interests and preferences, saving you from viewing irrelevant content. Cookies do not pose a danger, are not used to obtain any sensitive personal data, but are important for privacy protection. Cookies are not used to identify website users or misuse login information.
We use cookies to recognize repeat visits to our websites to make navigation easier. A cookie stores the user’s preference for local and language settings and a randomly assigned identifier of your visit.
We collect information from cookies on our site to better track the number of new and returning visitors and for internal analysis of visited pages to better understand how they are used. We use this information to improve navigation on our websites and the services we provide.
Another group of cookies are third-party cookies (e.g., Google Analytics for analyzing website traffic or certain service usage or cookies from operators of advertising systems displayed on our sites). These cookies are managed by third parties, and we have no access to read or write this data. Simply put, these make it easier and faster for you to get to the information you're interested in.
Many browsers automatically accept cookies in their default settings, but you can usually reject cookies or selectively accept only certain cookies using your browser’s settings. However, if you disable the use of cookies altogether, certain features of our website may not be accessible or may not display correctly. Another option is to browse pages in "incognito mode," where cookies are not saved.
You can find detailed information for all types of browsers here: aboutcookies.org
If your browser is set to allow cookies, we assume that you agree to the use of standard cookies by our websites.
If you do not want to store these cookies, their use can be blocked here.
You, as users, have the option to reject the use of cookies. However, in some cases, certain services may not be available without using cookies.
HOW LONG DO WE PROCESS YOUR DATA?
We process and store your personal data for the necessary duration to ensure all rights and obligations arising from the contract, i.e., at least for the duration of the fulfillment of your order, and for the period during which VONIAK s.r.o. is obliged to store the data as a controller under generally binding legal regulations or for the period for which you have granted us consent to process it. In other cases, the duration of processing is determined by the purpose of the processing or by legal regulations in the field of personal data protection.
We process personal data for the following durations depending on the purpose:
- Contract fulfillment – until withdrawal
- Improving the quality of services and developing new ones – up to 2 years
- Performing analysis and measurements, analyzing your preferences, and displaying content – up to 6 months
- Obtaining and delivering prizes in consumer competitions – until withdrawal
- Sending commercial communications and content newsletters by VONIAK s.r.o. – until withdrawal
- Accounting and tax purposes – 10 years from the next calendar year after the service was provided
- Fulfilling other legal obligations – max. 5 years
- Processing personal data based on consent – until withdrawal
- Responding to your query – until withdrawal
CAN WE PROCESS YOUR PERSONAL DATA WITHOUT YOUR CONSENT?
Yes, we can process your personal data without your consent, but only for the purpose of:
- Providing a service or product (fulfilling the contract between you and us, where the contract is also represented by the actual use of a particular service without the need to sign anything);
- Fulfilling legal obligations that we are bound to under generally binding legal regulations (e.g., we are required to retain operational and location data based on Act No. 127/2005 Coll., on Electronic Communications); or
- Processing necessary for our legitimate interests (e.g., for direct marketing, ensuring the security of our websites).
The possibility and legality of such processing are directly derived from valid legal regulations, and your consent is not required for this processing.
ON WHAT BASIS DO WE PROCESS YOUR PERSONAL DATA?
As mentioned above
, we can process your personal data based on either the necessity of processing for fulfilling a contract (or for fulfilling legal obligations) or based on your consent.
Personal data processing is legal if:
- Processing is necessary for fulfilling a contract between you and us (e.g., the need to process your name and email when delivering a newsletter);
- Processing is necessary for fulfilling legal obligations that apply to us (e.g., the obligation to store operational and location data);
- Processing is necessary for the protection of our legitimate interests (e.g., for ensuring the security of our websites or when we use cookies for anonymous website traffic analysis).
We process personal data only to the extent necessary and for the duration that is essential for the particular purpose of the processing.
WHAT ARE YOUR RIGHTS REGARDING PERSONAL DATA PROTECTION?
When processing your personal data, VONIAK s.r.o. ensures that your rights, arising from the General Data Protection Regulation (GDPR), are respected.
These rights include:
1. Right to access – You can request confirmation of whether your personal data is being processed and obtain access to that data.
2. Right to rectification – If you find that your personal data is incorrect or incomplete, you have the right to request its correction.
3. Right to erasure ("right to be forgotten") – You can request the deletion of your personal data if it is no longer needed for the purposes for which it was collected or if it was processed unlawfully.
4. Right to restriction of processing – You can request that we restrict the processing of your personal data in certain cases, for example, if you dispute the accuracy of the data.
5. Right to data portability – You can obtain your personal data in a commonly used format and transfer it to another controller.
6. Right to object – You can object to the processing of your personal data, including profiling, at any time. If you object to direct marketing, we will no longer process your personal data for that purpose.
7. Right to withdraw consent – If you have given consent for the processing of personal data, you can withdraw it at any time.
8. Right to lodge a complaint with a supervisory authority – If you believe that your rights regarding the protection of personal data have been violated, you can lodge a complaint with the Office for Personal Data Protection.
If you have any questions or wish to exercise your rights, do not hesitate to contact us via email at gdpr@voniak.com.
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This privacy policy is valid from January 1, 2024.
VONIAK s.r.o. (Company ID No. 11880074, registered office at Strančická 1084/29, 100 00 Prague 10 - Strašnice, registered in the Commercial Register maintained by the Municipal Court in Prague, file no. C 355824)
WHO PROCESSES YOUR DATA?
VONIAK s.r.o. (Company ID No. 11880074, registered office at Strančická 1084/29, 100 00 Prague 10 - Strašnice, registered in the Commercial Register maintained by the Municipal Court in Prague, file no. C 355824), as the operator of the online store on the website www.voniak.com, is the controller of your personal data in the sense of the General Data Protection Regulation (Regulation (EU) 2016/679 (GDPR)), meaning that it collects, stores, and uses (or otherwise processes) your personal data for the purposes of conducting its business activities. The specific purposes for which personal data are processed are defined further below. VONIAK s.r.o. may also assign a third party (a processor) to process your personal data for a specific purpose and under specific rules (see further in the section: "Who Will Have Access to Your Data?").
The Data Protection Officer at the Controller can be contacted via email at gdpr@voniak.com.
WHAT PERSONAL DATA DO WE PROCESS?
We process only personal data that you provide to us in connection with using our services (e.g., when ordering any of our products or subscribing to content newsletters) or when entering into a contract for the use of these services.
This generally includes data that you provide when registering for one of our services:
- Password in encrypted form
- First and last name (only when necessary for a specific service)
- Contact and/or delivery address (for delivering an order)
- Profile information such as age, gender
- Phone number (for order status updates)
- Payment information (payment card number) stored in your account (only when using paid services like purchasing from our e-shop)
- Other data voluntarily provided by you (e.g., in a contact form)
Additionally, we process data that we obtain when you use our services:
- IP address
- Company ID, VAT number
- Cookies
- Other online identifiers, if applicable
WHY DO WE PROCESS YOUR PERSONAL DATA?
The primary reason we process your personal data is to manage your user accounts for our services, provide you with the services and products you have requested (including the administration and processing of payment for orders), and ensure and continually improve the security of our services and your data.
Additionally, we process your data for the following purposes:
- To fulfill contractual obligations (name, address, email, phone number, Company ID, VAT number, payment data, encrypted password)
- For accounting and tax purposes, and to comply with other legal obligations (name, Company ID, VAT number, address, payment data, phone number)
- To improve the quality of our services and develop new ones (profile information such as age and gender, name, email)
- To perform analysis and measurements to understand how our services are used (cookies, IP address)
- To analyze your preferences and display content tailored to your individual needs (cookies, IP address)
- To offer benefits in marketing campaigns we organize (name, email, address)
- For participation in consumer competitions we organize (name, email, address)
- To send commercial communications (you can unsubscribe from receiving commercial communications in the settings of your account) and content newsletters (email, name, phone number)
- To respond to your query submitted via the contact form (email, address, phone number)
Your personal data are processed both manually and automatically. VONIAK s.r.o. is authorized to collect, store, and use certain information via automated means, such as statistical information whenever you visit our website.
WHO WILL HAVE ACCESS TO YOUR DATA?
Your data is safe with us. We carefully select our partners who have access to your data and who are able to ensure such technical and organizational security measures that unauthorized access to or misuse of your data is prevented. Protecting your data is our priority. All our partners are bound by a confidentiality agreement and may not use the provided data for any purposes other than those for which we made them available.
Third parties that may have access to your personal data, depending on the nature of the service you are using or have used, include:
- People we provide data to for the purpose of analyzing website traffic
- People who ensure the technical operation of certain services for us or the operators of technologies we use for our services
- People who ensure the security and integrity of our services and websites and regularly test this security
- Providers of payment gateways (card providers)
- Providers of delivery services that deliver your orders
- Providers of technical solutions that enable easy delivery of your order and notification of order delivery
- Operators of technical solutions that allow us to display only relevant content and advertising for you
Under certain clearly defined conditions, we are obliged to pass on some of your personal data under applicable legal regulations to authorities such as the Police of the Czech Republic or other public administration authorities. Personal data are not transferred to third countries.
WHAT ARE COOKIES AND WHAT TYPES DO WE USE?
Like almost every website, VONIAK also uses cookies.
Cookies are text files containing small amounts of information that are downloaded to your computer, mobile, or other devices when you visit a website. On subsequent visits, the cookies are sent back to the original website or to another website that recognizes the cookies.
The user is not identifiable based on this information, even when combined with other information in our possession. The information may include the type of device and browser used, language preferences, or pages visited. They may also ensure that you see advertisements for products relevant to your interests and preferences, saving you from viewing irrelevant content. Cookies do not pose a danger, are not used to obtain any sensitive personal data, but are important for privacy protection. Cookies are not used to identify website users or misuse login information.
We use cookies to recognize repeat visits to our websites to make navigation easier. A cookie stores the user’s preference for local and language settings and a randomly assigned identifier of your visit.
We collect information from cookies on our site to better track the number of new and returning visitors and for internal analysis of visited pages to better understand how they are used. We use this information to improve navigation on our websites and the services we provide.
Another group of cookies are third-party cookies (e.g., Google Analytics for analyzing website traffic or certain service usage or cookies from operators of advertising systems displayed on our sites). These cookies are managed by third parties, and we have no access to read or write this data. Simply put, these make it easier and faster for you to get to the information you're interested in.
Many browsers automatically accept cookies in their default settings, but you can usually reject cookies or selectively accept only certain cookies using your browser’s settings. However, if you disable the use of cookies altogether, certain features of our website may not be accessible or may not display correctly. Another option is to browse pages in "incognito mode," where cookies are not saved.
You can find detailed information for all types of browsers here: aboutcookies.org
If your browser is set to allow cookies, we assume that you agree to the use of standard cookies by our websites.
If you do not want to store these cookies, their use can be blocked here.
You, as users, have the option to reject the use of cookies. However, in some cases, certain services may not be available without using cookies.
HOW LONG DO WE PROCESS YOUR DATA?
We process and store your personal data for the necessary duration to ensure all rights and obligations arising from the contract, i.e., at least for the duration of the fulfillment of your order, and for the period during which VONIAK s.r.o. is obliged to store the data as a controller under generally binding legal regulations or for the period for which you have granted us consent to process it. In other cases, the duration of processing is determined by the purpose of the processing or by legal regulations in the field of personal data protection.
We process personal data for the following durations depending on the purpose:
- Contract fulfillment – until withdrawal
- Improving the quality of services and developing new ones – up to 2 years
- Performing analysis and measurements, analyzing your preferences, and displaying content – up to 6 months
- Obtaining and delivering prizes in consumer competitions – until withdrawal
- Sending commercial communications and content newsletters by VONIAK s.r.o. – until withdrawal
- Accounting and tax purposes – 10 years from the next calendar year after the service was provided
- Fulfilling other legal obligations – max. 5 years
- Processing personal data based on consent – until withdrawal
- Responding to your query – until withdrawal
CAN WE PROCESS YOUR PERSONAL DATA WITHOUT YOUR CONSENT?
Yes, we can process your personal data without your consent, but only for the purpose of:
- Providing a service or product (fulfilling the contract between you and us, where the contract is also represented by the actual use of a particular service without the need to sign anything);
- Fulfilling legal obligations that we are bound to under generally binding legal regulations (e.g., we are required to retain operational and location data based on Act No. 127/2005 Coll., on Electronic Communications); or
- Processing necessary for our legitimate interests (e.g., for direct marketing, ensuring the security of our websites).
The possibility and legality of such processing are directly derived from valid legal regulations, and your consent is not required for this processing.
ON WHAT BASIS DO WE PROCESS YOUR PERSONAL DATA?
As mentioned above
, we can process your personal data based on either the necessity of processing for fulfilling a contract (or for fulfilling legal obligations) or based on your consent.
Personal data processing is legal if:
- Processing is necessary for fulfilling a contract between you and us (e.g., the need to process your name and email when delivering a newsletter);
- Processing is necessary for fulfilling legal obligations that apply to us (e.g., the obligation to store operational and location data);
- Processing is necessary for the protection of our legitimate interests (e.g., for ensuring the security of our websites or when we use cookies for anonymous website traffic analysis).
We process personal data only to the extent necessary and for the duration that is essential for the particular purpose of the processing.
WHAT ARE YOUR RIGHTS REGARDING PERSONAL DATA PROTECTION?
When processing your personal data, VONIAK s.r.o. ensures that your rights, arising from the General Data Protection Regulation (GDPR), are respected.
These rights include:
1. Right to access – You can request confirmation of whether your personal data is being processed and obtain access to that data.
2. Right to rectification – If you find that your personal data is incorrect or incomplete, you have the right to request its correction.
3. Right to erasure ("right to be forgotten") – You can request the deletion of your personal data if it is no longer needed for the purposes for which it was collected or if it was processed unlawfully.
4. Right to restriction of processing – You can request that we restrict the processing of your personal data in certain cases, for example, if you dispute the accuracy of the data.
5. Right to data portability – You can obtain your personal data in a commonly used format and transfer it to another controller.
6. Right to object – You can object to the processing of your personal data, including profiling, at any time. If you object to direct marketing, we will no longer process your personal data for that purpose.
7. Right to withdraw consent – If you have given consent for the processing of personal data, you can withdraw it at any time.
8. Right to lodge a complaint with a supervisory authority – If you believe that your rights regarding the protection of personal data have been violated, you can lodge a complaint with the Office for Personal Data Protection.
If you have any questions or wish to exercise your rights, do not hesitate to contact us via email at gdpr@voniak.com.
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This privacy policy is valid from January 1, 2024.